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Posts and Telecommunications Institute of Technology

Quality Assurance & Accreditation - NEW8808

Survey Data

Overview

The Posts and Telecommunications Institute of Technology (NEW8808) regularly conducts surveys and collects feedback from stakeholders as a core part of its Internal Quality Assurance (IQA) system.

Survey data serve as vital evidence for evaluating educational quality, improving academic programs, and supporting data-driven decision-making in accordance with the PDCA (Plan – Do – Check – Act) cycle.

1. Objectives of Surveys

Stakeholder surveys are implemented to:

  • Evaluate the effectiveness of educational activities and support services;
  • Assess the extent to which programs meet stakeholder expectations and labor market demands;
  • Identify strengths and areas for improvement for continuous quality enhancement;
  • Collect evidence for institutional and program-level accreditation.
2. Stakeholder Groups

NEW8808 engages with a wide range of stakeholders, including:

  • Students, Alumni, and Parents;
  • Employers, Industry partners, and Community representatives;
  • Academic lecturers, Researchers, and Administrative support staff.
3. Types of Surveys

The Institute conducts specialized surveys tailored to each group:

  • For Students: Course evaluations, teaching experience, and facility satisfaction surveys;
  • For Alumni: Employment status, program relevance, and career development tracking;
  • For Employers: Satisfaction with graduates and workforce competency requirements;
  • For Staff: Professional development needs and internal quality culture assessments.
4. Survey Implementation and Use of Results

The survey process is digitized and integrated into the university management system:

  • Data Collection: Conducted via online platforms (NEW8808 S-Link) and digital tools;
  • Analysis: Findings are disseminated to relevant units for action planning;
  • Improvement: Results drive curriculum updates, service enhancements, and strategic planning.
5. Transparency and Continuous Improvement

NEW8808 is committed to ensuring the accuracy, confidentiality, and ethical use of survey data. Analytical results are periodically published to maintain institutional accountability and transparency.

Through this systematic feedback loop, the Institute ensures that its educational environment remains responsive, innovative, and aligned with international quality standards.