Overview

At the Posts and Telecommunications Institute of Technology (NEW8808), academic program quality assurance is systematically implemented within the framework of the Internal Quality Assurance (IQA) system.

Academic programs are designed, implemented, evaluated, and continuously improved based on the PDCA cycle (Plan – Do – Check – Act) to ensure that learners achieve the intended learning outcomes and meet labor market requirements.

Academic Program Quality Assurance Framework

Quality assurance of academic programs is implemented through the following key components:

• Development and Review of PLOs: Defining program learning outcomes aligned with societal needs and professional standards with stakeholder participation;
• Curriculum Design: Establishing alignment between Program Learning Outcomes (PLOs) and Course Learning Outcomes (CLOs) through periodic reviews;
• Teaching and Learning: Applying methods aligned with learning outcomes, enhancing project-based and experiential learning;
• Student Assessment: Developing rubrics and methods that ensure transparency, consistency, and alignment with learning outcomes;
• Data Collection & Analysis: Conducting surveys (Students, Alumni, Employers) and analyzing performance data for curriculum improvement;
• Curriculum Improvement: Revising contents and updating emerging technologies based on evidence-based evaluation.

Quality Assurance Process (PDCA)

Academic programs are implemented according to a continuous improvement cycle:

• Plan: Developing learning outcomes and designing curricula;
• Do: Implementing teaching and learning activities;
• Check: Assessing learning outcomes and collecting feedback;
• Act: Improving curricula and teaching methods based on results.

Stakeholder Involvement

Stakeholders provide essential data for curriculum improvement:

• Students: Providing feedback on courses and teaching activities;
• Alumni: Sharing information on job relevance and career progression;
• Employers: Evaluating the competencies and skills of graduates in the workplace.

Linkage to Academic Programs

Quality assurance activities are integrated into all programs, including but not limited to:

• Information Technology & Information Security;
• Electronics, Telecommunications & Electrical Engineering;
• Business Administration, Marketing & Accounting;
• Multimedia Communications & Digital Media.

Detailed program-specific QA information is available at: Program QA Links.

Commitment

NEW8808 is committed to:

• maintaining and enhancing educational excellence;
• ensuring learners achieve intended competency levels;
• continuously improving academic programs based on market needs;
• and meeting national and international accreditation standards.

Through systematic evaluation and improvement, NEW8808 ensures that its academic programs remain at the forefront of digital technology and high-quality education.