{"id":40059,"date":"2026-04-15T22:42:10","date_gmt":"2026-04-15T15:42:10","guid":{"rendered":"https:\/\/iqa.new88088.net\/?p=40059"},"modified":"2026-05-15T12:12:11","modified_gmt":"2026-05-15T05:12:11","slug":"cai-tien-chat-luong-lien-tuc","status":"publish","type":"post","link":"https:\/\/iqa.new88088.net\/2026\/04\/15\/cai-tien-chat-luong-lien-tuc\/","title":{"rendered":"C\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng li\u00ean t\u1ee5c"},"content":{"rendered":"
\n

C\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng li\u00ean t\u1ee5c (Continuous Improvement)<\/h2>\n

H\u1ec7 th\u1ed1ng \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng n\u1ed9i b\u1ed9 (IQA)<\/p>\n

\n

1. T\u1ed5ng quan<\/h4>\n

T\u1ea1i Posts and Telecommunications Institute of Technology, c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ed1t l\u00f5i trong h\u1ec7 th\u1ed1ng \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng n\u1ed9i b\u1ed9 (IQA), \u0111\u01b0\u1ee3c tri\u1ec3n khai li\u00ean t\u1ee5c d\u1ef1a tr\u00ean chu tr\u00ecnh PDCA (Plan \u2013 Do \u2013 Check \u2013 Act)<\/strong>.<\/p>\n

C\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ea3i ti\u1ebfn \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean c\u01a1 s\u1edf d\u1eef li\u1ec7u thu th\u1eadp t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau nh\u1eb1m \u0111\u1ea3m b\u1ea3o n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u1ee7a c\u00e1c b\u00ean li\u00ean quan.<\/p>\n

2. Ngu\u1ed3n d\u1eef li\u1ec7u cho c\u1ea3i ti\u1ebfn<\/h4>\n

C\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ea3i ti\u1ebfn \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u sau:<\/p>\n

    \n
  • Kh\u1ea3o s\u00e1t sinh vi\u00ean:<\/strong> th\u1ef1c hi\u1ec7n \u0111\u1ecbnh k\u1ef3 m\u1ed7i h\u1ecdc k\u1ef3\n
      \n
    • T\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i trung b\u00ecnh: ~70%<\/li>\n<\/ul>\n<\/li>\n
    • Kh\u1ea3o s\u00e1t c\u1ef1u sinh vi\u00ean:<\/strong> th\u1ef1c hi\u1ec7n h\u1eb1ng n\u0103m\n
        \n
      • T\u1ef7 l\u1ec7 ph\u1ea3n h\u1ed3i: ~70%<\/li>\n<\/ul>\n<\/li>\n
      • Kh\u1ea3o s\u00e1t nh\u00e0 tuy\u1ec3n d\u1ee5ng:<\/strong> th\u1ef1c hi\u1ec7n \u0111\u1ecbnh k\u1ef3<\/li>\n
      • K\u1ebft qu\u1ea3 h\u1ecdc t\u1eadp h\u00e0ng k\u1ef3<\/strong><\/li>\n
      • \u0110\u00e1nh gi\u00e1 ngo\u00e0i v\u00e0 ki\u1ec3m \u0111\u1ecbnh:<\/strong> c\u00e1c khuy\u1ebfn ngh\u1ecb c\u1ea3i ti\u1ebfn<\/li>\n<\/ul>\n

        3. Quy tr\u00ecnh c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng<\/h4>\n

        Qu\u00e1 tr\u00ecnh c\u1ea3i ti\u1ebfn \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo c\u00e1c b\u01b0\u1edbc:<\/p>\n

          \n
        1. Thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 ph\u1ea3n h\u1ed3i<\/li>\n
        2. Ph\u00e2n t\u00edch v\u00e0 x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1<\/li>\n
        3. \u0110\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p c\u1ea3i ti\u1ebfn<\/li>\n
        4. Tri\u1ec3n khai th\u1ef1c hi\u1ec7n<\/li>\n
        5. \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 sau c\u1ea3i ti\u1ebfn<\/li>\n<\/ol>\n

          Quy tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c l\u1eb7p l\u1ea1i \u0111\u1ecbnh k\u1ef3 nh\u1eb1m \u0111\u1ea3m b\u1ea3o c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/p>\n

          4. C\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ea3i ti\u1ebfn ti\u00eau bi\u1ec3u<\/h4>\n

          \ud83d\udd39 C\u1ea5p H\u1ecdc vi\u1ec7n<\/p>\n

          \n\n\n\n\n\n\n
          N\u0103m<\/th>\nV\u1ea5n \u0111\u1ec1<\/th>\nH\u00e0nh \u0111\u1ed9ng c\u1ea3i ti\u1ebfn<\/th>\nK\u1ebft qu\u1ea3<\/th>\n<\/tr>\n<\/thead>\n
          2022<\/td>\nT\u1ef7 l\u1ec7 h\u00e0i l\u00f2ng v\u1ec1 d\u1ecbch v\u1ee5 m\u1ea1ng Wifi ch\u01b0a cao (~70%)<\/td>\n\u0110\u1ea7u t\u01b0, n\u00e2ng c\u1ea5p h\u1ec7 th\u1ed1ng Wifi ph\u1ee5c v\u1ee5 h\u1ecdc t\u1eadp c\u1ee7a sinh vi\u00ean<\/td>\nT\u0103ng l\u00ean tr\u00ean 90% (2026)<\/td>\n<\/tr>\n
          2024<\/td>\nThi\u1ebfu t\u00edch h\u1ee3p c\u00f4ng ngh\u1ec7 trong gi\u1ea3ng d\u1ea1y<\/td>\nTri\u1ec3n khai h\u1ec7 th\u1ed1ng LMS m\u1edbi n\u0103m 2025<\/td>\nM\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng t\u0103ng l\u00ean 90% (2026)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n

          \ud83d\udd39 C\u1ea5p ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/p>\n

          \n\n\n\n\n\n\n\n
          N\u0103m<\/th>\nV\u1ea5n \u0111\u1ec1<\/th>\nH\u00e0nh \u0111\u1ed9ng c\u1ea3i ti\u1ebfn<\/th>\nK\u1ebft qu\u1ea3<\/th>\n<\/tr>\n<\/thead>\n
          2022<\/td>\nSinh vi\u00ean thi\u1ebfu k\u1ef9 n\u0103ng th\u1ef1c h\u00e0nh<\/td>\nT\u0103ng 100% th\u1eddi l\u01b0\u1ee3ng th\u1ef1c h\u00e0nh b\u1eb1ng h\u1ec7 th\u1ed1ng th\u1ef1c h\u00e0nh l\u1eadp tr\u00ecnh tr\u1ef1c tuy\u1ebfn<\/td>\nT\u1ef7 l\u1ec7 \u0111\u1ea1t m\u00f4n t\u0103ng t\u1eeb 30% \u2192 60%<\/td>\n<\/tr>\n
          2023<\/td>\nCh\u01b0\u01a1ng tr\u00ecnh ch\u01b0a c\u00f3 chu\u1ea9n \u0111\u1ea7u ra<\/td>\nX\u00e2y d\u1ef1ng chu\u1ea9n \u0111\u1ea7u ra c\u1ee7a c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/td>\nT\u1eeb kh\u00f4ng \u0111\u00e1nh gi\u00e1 \u2192 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c c\u1ee7a SV<\/td>\n<\/tr>\n
          2024<\/td>\nK\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m c\u00f2n h\u1ea1n ch\u1ebf<\/td>\nT\u0103ng c\u01b0\u1eddng h\u1ecdc theo d\u1ef1 \u00e1n, \u0111\u1ed3 \u00e1n TN theo nh\u00f3m<\/td>\n\u0110\u00e1nh gi\u00e1 k\u1ef9 n\u0103ng m\u1ec1m t\u0103ng 15%<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n

          5. K\u1ebft qu\u1ea3 c\u1ea3i ti\u1ebfn<\/h4>\n

          C\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ea3i ti\u1ebfn \u0111\u00e3 mang l\u1ea1i nh\u1eefng k\u1ebft qu\u1ea3 t\u00edch c\u1ef1c:<\/p>\n

            \n
          • T\u1ef7 l\u1ec7 h\u00e0i l\u00f2ng c\u1ee7a sinh vi\u00ean:<\/strong> t\u0103ng t\u1eeb ~80% (2022) l\u00ean ~88% (2024)<\/li>\n
          • T\u1ef7 l\u1ec7 \u0111\u1ea1t chu\u1ea9n \u0111\u1ea7u ra (PLO):<\/strong> t\u0103ng t\u1eeb ~82% l\u00ean ~89%<\/li>\n
          • T\u1ef7 l\u1ec7 c\u00f3 vi\u1ec7c l\u00e0m sau 12 th\u00e1ng:<\/strong> \u0111\u1ea1t ~93%<\/li>\n
          • M\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e0 tuy\u1ec3n d\u1ee5ng:<\/strong> \u0111\u1ea1t ~87%<\/li>\n<\/ul>\n

            6. C\u1ea3i ti\u1ebfn \u1edf c\u00e1c c\u1ea5p<\/h4>\n

            Ho\u1ea1t \u0111\u1ed9ng c\u1ea3i ti\u1ebfn \u0111\u01b0\u1ee3c tri\u1ec3n khai \u1edf nhi\u1ec1u c\u1ea5p \u0111\u1ed9:<\/p>\n

              \n
            • C\u1ea5p H\u1ecdc vi\u1ec7n:<\/strong> ch\u00ednh s\u00e1ch, h\u1ec7 th\u1ed1ng, h\u1ea1 t\u1ea7ng<\/li>\n
            • C\u1ea5p khoa:<\/strong> ph\u01b0\u01a1ng ph\u00e1p gi\u1ea3ng d\u1ea1y, t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o<\/li>\n
            • C\u1ea5p ch\u01b0\u01a1ng tr\u00ecnh:<\/strong> n\u1ed9i dung h\u1ecdc ph\u1ea7n, chu\u1ea9n \u0111\u1ea7u ra, ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1<\/li>\n<\/ul>\n

              7. Cam k\u1ebft c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/h4>\n

              H\u1ecdc vi\u1ec7n cam k\u1ebft:<\/p>\n

                \n
              • Duy tr\u00ec h\u1ec7 th\u1ed1ng \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7u qu\u1ea3<\/li>\n
              • Th\u1ef1c hi\u1ec7n c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/li>\n
              • N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e0o t\u1ea1o \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u1ee7a x\u00e3 h\u1ed9i v\u00e0 th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng.\/.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                C\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng li\u00ean t\u1ee5c (Continuous Improvement) H\u1ec7 th\u1ed1ng \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng n\u1ed9i b\u1ed9 (IQA) 1. T\u1ed5ng quan T\u1ea1i Posts and Telecommunications Institute of Technology, c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ed1t l\u00f5i trong h\u1ec7 th\u1ed1ng \u0110\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng n\u1ed9i b\u1ed9 (IQA), \u0111\u01b0\u1ee3c tri\u1ec3n khai li\u00ean t\u1ee5c d\u1ef1a tr\u00ean chu tr\u00ecnh […]<\/p>\n","protected":false},"author":77,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-40059","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/posts\/40059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/comments?post=40059"}],"version-history":[{"count":0,"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/posts\/40059\/revisions"}],"wp:attachment":[{"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/media?parent=40059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/categories?post=40059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iqa.new88088.net\/wp-json\/wp\/v2\/tags?post=40059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}